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Adding and Removing Users

Octave users with admin rights have the ability to manage users within a company on Octave. A company represents an Octave account, its collection of users, and its own billing information. User administration is performed on Octave's User screen:

Adding a User

Follow the steps below to add a new user:

  1. Navigate to Administration > Users in the left navigation bar in the Octave Dashboard.
  2. Click Invite User (1).
  3. Enter the email address of the new user and click Invite.

An email will be sent to the user. If the user has an existing Sierra Wireless account, they will be able to log in to Octave with it to access your company's account. If the user doesn't already have an existing Sierra Wireless account, they will first be invited to create one. The user then has 24 hours to accept the invitation before it expires.

The user will appear in the list with a clock icon (2) if the invitation is pending acceptance by the user. The user count (3) at the bottom of the screen shows the number of confirmed users for the company.

Removing a User

Follow the steps below to remove a user:

  1. Navigate to Administration > Users in the left navigation bar in the Octave Dashboard.
  2. Locate the user in the user list.
  3. Click the Trash button and confirm the deletion. If an invitation is pending, the invitation will be cancelled. If the user is already a confirmed user, they will be removed from the company but will still retain a Sierra Wireless account.

Updated about a month ago

Adding and Removing Users


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